Senior Staff Engineer
Zocdoc
Appointments team, reporting to the VP of Engineering: the scheduling infrastructure behind the marketplace, the Zo AI phone assistant, and the public API.
- Led Availability Rules, a scheduling-rules platform built to close the gaps practices cited when choosing competitors; rules evaluate as independent exclusions, so they compose cleanly and every removed timeslot is attributable
- Set the platform boundary and evaluation contract for Clinical Fit: providers define rules against a clinical ontology, and patients answer questions derived from their candidate providers' rules to reach the most appropriate one
- Owned the availability service, Zocdoc's first AWS microservice; measured per-endpoint latency and traffic in production, exposed capacity headroom a broken dashboard query had been hiding, and turned the findings into performance budgets for new rules
- Designed and built an in-memory, compute-on-demand replacement for its Redis/DynamoDB precalculation model — three AZs, a write-ahead log, snapshots, Kinesis to S3 — and carried it to shadow-test readiness
- Built Reviewbot, an LLM pull-request reviewer orchestrated as a declarative agent DAG that briefs human reviewers on comprehension, spec fidelity, risk, and test confidence; adopted by other engineers, and wrote the team's guide to production LLM API use